Unit of Competency Mapping – Information for Teachers/Assessors – Information for Learners

FBPFST6001 Mapping and Delivery Guide
Develop, manage and maintain quality systems for food processing

Version 1.0
Issue Date: May 2024


Qualification -
Unit of Competency FBPFST6001 - Develop, manage and maintain quality systems for food processing
Description
Employability Skills
Learning Outcomes and Application This unit of competency describes the skills and knowledge required to develop, manage and maintain quality systems to enable food processing enterprises to operate in specific markets and build consumer confidence in products. The individual is required to demonstrate deep knowledge in a specific technical area and to design and communicate solutions to sometimes complex problems.This unit applies to individuals who are responsible for designing, implementing and continually improving a quality (QA) system in food production. They typically have responsibility for the establishment and review of systems for the site or department. They may work with the assistance of external experts to develop plans and strategies.No occupational licensing or certification requirements apply to this unit at the time of publication. However, legislative and regulatory requirements for food processing exist, so local requirements must be checked. All work must comply with Australian food safety standards and relevant codes of practice.
Duration and Setting X weeks, nominally xx hours, delivered in a classroom/online/blended learning setting.
Prerequisites/co-requisites
Competency Field
Development and validation strategy and guide for assessors and learners Student Learning Resources Handouts
Activities
Slides
PPT
Assessment 1 Assessment 2 Assessment 3 Assessment 4
Elements of Competency Performance Criteria              
Element: Establish requirements of the quality system
  • Develop policies expressing the organisation’s commitment to the quality system and processes
  • Identify legislative requirements for quality systems
  • Determine scope and objectives of the quality system in relation to all business operations, customers, suppliers and contractors
  • Establish quality performance standards, including for customer and supplier service, consistent with the direction and goals of the organisation
  • Identify resource requirements and include in financial, human resource and operational plans
       
Element: Design the quality system
  • Apply quality principles to all business operations to achieve business goals and performance standards
  • Define and communicate responsibilities for development, implementation and operation of the quality system
  • Include personnel from all levels and areas of the organisation in the development and implementation of the quality system
  • Develop and validate quality system components, procedures, policies and supporting documentation to meet organisation, customer and regulatory requirements
  • Develop consultative and communication strategies to link the quality system with all aspects of business operations
  • Negotiate supplier or contractor service standards and audit requirements
  • Develop performance measures and indicators to measure performance against policies, goals and performance standards
       
Element: Implement and monitor the quality system
  • Prepare and resource the implementation plan for the quality system
  • Prepare and resource training plans to provide personnel at all levels with quality concepts and skills
  • Address quality system requirements and customer focus in the establishment, operation and evaluation of all quality system components
  • Identify, develop and monitor control and preventative action measures and procedures
  • Establish procedures for reporting, recording and responding to non-conformances and non-compliances
  • Monitor and document customer and supplier service standards
  • Collect and analyse quality data and report issues
  • Monitor quality costs and performance
  • Prepare quality system for external review and approval by relevant authorities
       
Element: Continuously improve the quality system
  • Monitor and review impacts of the quality system on operations
  • Respond to and resolve customer complaints and requests, and use the information to improve the system
  • Establish procedures for the ongoing identification and resolution of issues
  • Update the quality system for changes in process, technical information, customer and regulatory requirements
  • Engage stakeholders in decision making and continuous improvement processes and strategies
  • Use quality results, findings and conclusions in improvement processes
  • Analyse the costs and benefits of the quality system
  • Review quality goals and targets continuously
       
Element: Communicate quality outcomes
  • Complete the certification of product and processes consistent with quality outcomes and customer and regulatory requirements
  • Notify regulatory authorities and agencies of breaches and non-compliance incidents
  • Use quality outcomes to promote public confidence in products and services
       

Submission Requirements

List each assessment task's title, type (eg project, observation/demonstration, essay, assignment, checklist) and due date here

Assessment task 1: [title]      Due date:

(add new lines for each of the assessment tasks)


Assessment Tasks

Copy and paste from the following data to produce each assessment task. Write these in plain English and spell out how, when and where the task is to be carried out, under what conditions, and what resources are needed. Include guidelines about how well the candidate has to perform a task for it to be judged satisfactory.
Copy and paste from the following performance criteria to create an observation checklist for each task. When you have finished writing your assessment tool every one of these must have been addressed, preferably several times in a variety of contexts. To ensure this occurs download the assessment matrix for the unit; enter each assessment task as a column header and place check marks against each performance criteria that task addresses.

Observation Checklist

Tasks to be observed according to workplace/college/TAFE policy and procedures, relevant legislation and Codes of Practice Yes No Comments/feedback
Develop policies expressing the organisation’s commitment to the quality system and processes 
Identify legislative requirements for quality systems 
Determine scope and objectives of the quality system in relation to all business operations, customers, suppliers and contractors 
Establish quality performance standards, including for customer and supplier service, consistent with the direction and goals of the organisation 
Identify resource requirements and include in financial, human resource and operational plans 
Apply quality principles to all business operations to achieve business goals and performance standards 
Define and communicate responsibilities for development, implementation and operation of the quality system 
Include personnel from all levels and areas of the organisation in the development and implementation of the quality system 
Develop and validate quality system components, procedures, policies and supporting documentation to meet organisation, customer and regulatory requirements 
Develop consultative and communication strategies to link the quality system with all aspects of business operations 
Negotiate supplier or contractor service standards and audit requirements 
Develop performance measures and indicators to measure performance against policies, goals and performance standards 
Prepare and resource the implementation plan for the quality system 
Prepare and resource training plans to provide personnel at all levels with quality concepts and skills 
Address quality system requirements and customer focus in the establishment, operation and evaluation of all quality system components 
Identify, develop and monitor control and preventative action measures and procedures 
Establish procedures for reporting, recording and responding to non-conformances and non-compliances 
Monitor and document customer and supplier service standards 
Collect and analyse quality data and report issues 
Monitor quality costs and performance 
Prepare quality system for external review and approval by relevant authorities 
Monitor and review impacts of the quality system on operations 
Respond to and resolve customer complaints and requests, and use the information to improve the system 
Establish procedures for the ongoing identification and resolution of issues 
Update the quality system for changes in process, technical information, customer and regulatory requirements 
Engage stakeholders in decision making and continuous improvement processes and strategies 
Use quality results, findings and conclusions in improvement processes 
Analyse the costs and benefits of the quality system 
Review quality goals and targets continuously 
Complete the certification of product and processes consistent with quality outcomes and customer and regulatory requirements 
Notify regulatory authorities and agencies of breaches and non-compliance incidents 
Use quality outcomes to promote public confidence in products and services 

Forms

Assessment Cover Sheet

FBPFST6001 - Develop, manage and maintain quality systems for food processing
Assessment task 1: [title]

Student name:

Student ID:

I declare that the assessment tasks submitted for this unit are my own work.

Student signature:

Result: Competent Not yet competent

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Assessor name:

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Assessment Record Sheet

FBPFST6001 - Develop, manage and maintain quality systems for food processing

Student name:

Student ID:

Assessment task 1: [title] Result: Competent Not yet competent

(add lines for each task)

Feedback to student:

 

 

 

 

 

 

 

 

Overall assessment result: Competent Not yet competent

Assessor name:

Signature:

Date:

Student signature:

Date: